Include your Shopify store domain and order number, but never send passwords or API keys.
QuickAttach support
Help with installation, order attachments, email templates, customer delivery, fulfillment, and downloads.
Phone
Australia business support.
Response
We aim to respond within one Australian business day. Urgent delivery incidents are prioritised.
Before contacting support
- Confirm the attachment is a supported file and no larger than 100 MB.
- Confirm the order has a customer email address.
- Use the download test link from the order attachment page.
- Include any visible error message in your support request.